The outstanding platform iDeals Virtual Data Room offers an unmatched degree of client support while being simple to use. Our company had initially experimented with a number of data rooms before switching firm-wide to iDeals due to its clarity and user-friendly layout. It provides high-quality security and affordable client service, making it a reliable choice for businesses of any size.
Characteristics That Protect Documents
One of the advantages of the iDeals virtual data room is its document security. Only authorized staff can access the servers that store sensitive data thanks to biometric entrance authentication technologies. Additionally, you have control over the level of access that each person or organization has to each document.
To further safeguard documents, you can add dynamic watermarks. Other noteworthy security features include redaction, fence view, secure spreadsheet view, and remote shred. The company’s data centers are heavily guarded and under constant surveillance. iDeals also complies with industry-leading security guidelines, such as:
- ISO/IEC 27001:2013 Certification
- GDPR
- HIPAA
Not to mention, external auditors often assess the company’s virtual data room security integrity to ensure continued compliance and robust protection.
Features for Collaboration and Document Management
The business software from iDeals incorporates a number of document management and collaboration tools that accelerate M&A deals and due diligence processes.
Using the drag-and-drop mechanism, users can quickly upload documents to the system and manage their permissions without requiring IT expertise. There are no restrictions on the quantity of documents you can submit, and multiple documents can be uploaded simultaneously. Furthermore, uploaded files are automatically converted to PDF format for consistency and ease of access.
The platform also enhances collaboration by incorporating live discussion boards and FAQ sections. Users can assign specific domains (e.g., financial, legal) to their queries, ensuring they receive expert assistance. The Optical Character Recognition (OCR) system simplifies document searches, allowing users to locate files by typing their names in the search box.
Security Certifications and Compliance
iDeals Virtual Data Room is built to meet the most stringent security standards, ensuring peace of mind for its users. Beyond ISO/IEC 27001:2013 certification, GDPR, and HIPAA compliance, the platform also supports SOC 2 reporting. These certifications guarantee adherence to global best practices for information security, giving users confidence in their document storage and sharing processes. This makes iDeals an ideal choice for industries such as finance, legal, healthcare, and technology, where data protection is paramount.
Customer Service
Customers of iDeals have access to a variety of 24/7 customer care options, including email and quick-response in-app live chat. The website also features an online Help Center with FAQs, video tutorials, and other support materials.
Users can contact the company’s customer support team without needing prior IT experience. However, the level of support and training offered depends on the chosen plan. iDeals provides multilingual customer service in 12 languages, making it accessible to a diverse user base.
Added Characteristics
The user-friendly interface of the iDeals Virtual Data Room resembles an email interface, minimizing the learning curve even for users with limited IT expertise. It offers familiar features like carbon copy (CC), blind copy (BCC), and forwarding. Additionally, users can link files from the data room in messages as attachments for seamless communication.
Customizing the platform is straightforward, allowing businesses to include their logos, modify headers and footers, and define access rules. Users can also adjust language settings and enable automatic translation for up to 90 languages, ensuring a personalized and inclusive experience.
Scalable and Versatile for Every Business Need
Whether you’re a startup managing your first M&A transaction or a large enterprise handling multiple high-stakes projects, iDeals adapts seamlessly to your needs. The flexible pricing structure ensures that businesses of all sizes can benefit from its features without overspending. Furthermore, its intuitive interface and advanced functionalities, like bulk uploads and custom branding, make it a versatile tool for optimizing workflows, improving collaboration, and driving efficiency in document-heavy projects.
Price Ranges
iDeals offers three virtual data room plans: Pro, Business, and Enterprise. These plans differ in storage capacity, the number of projects and administrators allowed, and additional features.
- Pro Plan: Ideal for small and medium-sized projects, it includes one project, five administrators, up to 10GB of storage, dynamic watermarks, and personalized NDAs. It also provides two USB devices with data room archives.
- Business Plan: Suited for medium to large projects, it offers unlimited projects and administrators, 250GB of storage, extended customer support, document labels, and advanced Q&A capabilities.
- Enterprise Plan: Designed for large-scale projects, this plan includes all Business Plan features plus a dedicated project team, customized data retention policies, delayed billing, and 1TB of storage.
While iDeals does not disclose pricing information publicly, businesses can request a quote tailored to their needs. A 30-day free trial is available for all plans, allowing users to explore the platform’s features before committing.
iDeals Virtual Data Room combines state-of-the-art security, intuitive tools, and scalability, making it a reliable partner for businesses managing both small and large projects.